Customer Return Policy

RETAIL RETURN POLICY Only applicable if you ordered directly from Snap-Fan, LLC.
The goal of Snap-Fan, LLC, is that its customers be completely satisfied with their purchase. If you are not completely satisfied, you have 30 days from the date of purchase to return the product. Please first contact Snap-Fan to obtain authorization for the return and then return the product to Snap-Fan. Upon receipt, the purchase price will be refunded so long as the product and its packaging is in merchantable condition. No returns will be accepted for products that are not in a merchantable condition, although if only the packaging is damaged, Snap-Fan will accept the return and charge a 10 percent repackaging fee. No returns will be accepted without prior authorization and all shipping costs are the sole responsibility of the purchaser. No returns will be accepted for products purchased from somewhere other than directly from Snap-Fan – any such returns should be made to that location and made in conformance with that location’s own return policy, (if any). Finally, no returns will be accepted for custom made or special order items. If you have any questions about this policy, please contact us.